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PlayStation Portal Grip Shell (Right) Replacement

What you need

  1. PlayStation Portal Grip Shell (Right) Replacement, Power off your PlayStation Portal: step 1, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Power off your PlayStation Portal: step 1, image 2 of 2
    • Before you begin repairs, power off your PlayStation Portal and unplug any cables.

  2. PlayStation Portal Grip Shell (Right) Replacement, Pry up the L1 bumper: step 2, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Pry up the L1 bumper: step 2, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Pry up the L1 bumper: step 2, image 3 of 3
    • Both bumpers are held in place with clips.

    • Rest a finger over the L1 bumper to prevent it from flying off when you pry.

    • Insert the flat end of a spudger between the top edge of the bumper and the white shell.

    • Pry up to unclip the bumper.

    • Slide the spudger along the seam to release any remaining clips.

  3. PlayStation Portal Grip Shell (Right) Replacement: step 3, image 1 of 1
    • Remove the L1 bumper.

  4. PlayStation Portal Grip Shell (Right) Replacement, Pry up the R1 bumper: step 4, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Pry up the R1 bumper: step 4, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Pry up the R1 bumper: step 4, image 3 of 3
    • Repeat the procedure to pry up and remove the R1 bumper.

  5. PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 5, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 5, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 5, image 3 of 3
    • To install a bumper during reassembly:

    • Align the bumper into its slot.

    • Use a finger to press the bumper down firmly until it clicks into place.

  6. PlayStation Portal Grip Shell (Right) Replacement, Loosen the left joystick trim strip: step 6, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Loosen the left joystick trim strip: step 6, image 2 of 2
    • Insert the tip of an opening pick underneath the left joystick trim strip, where it wraps below the grip.

    • Twist the opening pick to release the bottom clip.

  7. PlayStation Portal Grip Shell (Right) Replacement: step 7, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement: step 7, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement: step 7, image 3 of 3
    • Insert the tip of an opening pick underneath the outer edge of the trim strip.

    • Slide the opening pick along the edge to release the clips.

  8. PlayStation Portal Grip Shell (Right) Replacement: step 8, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 8, image 2 of 2
    • Insert the tip of an opening pick under the inner edge of the strip.

    • Slide the opening pick along the edge to release the clips.

  9. PlayStation Portal Grip Shell (Right) Replacement: step 9, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 9, image 2 of 2
    • Grasp the bottom edge of the trim strip and slowly lift to release any remaining clips.

    • If the strip feels stuck, twist or shift the strip sideways to help release any stubborn clips.

  10. PlayStation Portal Grip Shell (Right) Replacement, Remove the left joystick trim strip: step 10, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Remove the left joystick trim strip: step 10, image 2 of 2
    • Lift and remove the left joystick trim strip.

  11. PlayStation Portal Grip Shell (Right) Replacement, Remove the right joystick trim strip: step 11, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the right joystick trim strip: step 11, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the right joystick trim strip: step 11, image 3 of 3
    • Repeat the procedure to unclip and remove the right joystick trim strip.

  12. PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 12, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 12, image 2 of 2
    • To reattach a trim strip during reassembly:

    • Use your fingers to align and clip the top edge in place.

    • Firmly press along the remaining edges to clip the strip in place.

  13. PlayStation Portal Grip Shell (Right) Replacement, Remove the back shell screws: step 13, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Remove the back shell screws: step 13, image 2 of 2
    • Use a Phillips screwdriver to remove the two 6.5 mm‑long screws at the bottom tips of each grip.

    • You may need to peel off some tamper-evident stickers to access the screws.

  14. PlayStation Portal Grip Shell (Right) Replacement: step 14, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 14, image 2 of 2
    • Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the top corners of the shell.

  15. PlayStation Portal Grip Shell (Right) Replacement, Back shell information: step 15, image 1 of 1
    • The back shell is still secured with numerous clips. The next few steps will show how to unclip the shell while reducing the chance of damaging the clips.

  16. PlayStation Portal Grip Shell (Right) Replacement, Unclip the back shell: step 16, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Unclip the back shell: step 16, image 2 of 2
    • Push the flat edge of a spudger into the back shell's left, inner seam.

    • This releases the clip in that area while flexing the shell slightly, creating a larger outer seam.

    • Keep the spudger inserted in the seam.

  17. PlayStation Portal Grip Shell (Right) Replacement: step 17, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement: step 17, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement: step 17, image 3 of 3
    • Insert the tip of an opening pick into the shell's left, outer seam.

    • Slide the pick along the seam to release the clips securing the edge.

    • Keep a pick in the seam to prevent the shell from clipping back together.

  18. PlayStation Portal Grip Shell (Right) Replacement: step 18, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 18, image 2 of 2
    • Remove the spudger from the inner seam.

  19. PlayStation Portal Grip Shell (Right) Replacement: step 19, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement: step 19, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement: step 19, image 3 of 3
    • Repeat the previous three steps on the right side of the Portal to release the clips along the right edge.

  20. PlayStation Portal Grip Shell (Right) Replacement: step 20, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 20, image 2 of 2
    • Carefully flip your Portal over.

    • Grasp the top edge of the back shell, near a corner.

    • Gently pull the top edge away until you feel the clips release in that corner.

  21. PlayStation Portal Grip Shell (Right) Replacement: step 21, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 21, image 2 of 2
    • Pull along the top edge to release all the top edge clips.

  22. PlayStation Portal Grip Shell (Right) Replacement: step 22, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 22, image 2 of 2
    • Grasp the bottom edge of the back shell, near the center.

    • Pull away with firm force to release the clips securing the bottom edge.

  23. PlayStation Portal Grip Shell (Right) Replacement, Remove the back shell: step 23, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Remove the back shell: step 23, image 2 of 2
    • Remove the back shell.

  24. PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 24, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 24, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Reassembly information: step 24, image 3 of 3
    • To clip the back shell in place during reassembly:

    • Align the corners near the trigger buttons first.

    • Firmly press around the entire perimeter to clip the shell back in place.

  25. PlayStation Portal Grip Shell (Right) Replacement, Loosen the right grip shell: step 25, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Loosen the right grip shell: step 25, image 2 of 2
    • Use a Phillips screwdriver to remove the two 6.5 mm‑long screws securing the right grip shell to the Portal.

    • From the back, these screws are on the left side of the Portal.

    • These screws can be tight. Brace the Portal with your hand and apply strong pressure to the screwdriver.

    • You can also try using a JIS #00 screwdriver to get a better grip on these screws.

  26. PlayStation Portal Grip Shell (Right) Replacement: step 26, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement: step 26, image 2 of 2
    • Grasp the top edge of the grip shell and twist it slightly outwards (away from the screen) to release the inner clips.

  27. PlayStation Portal Grip Shell (Right) Replacement, Remove the right grip shell: step 27, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the right grip shell: step 27, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the right grip shell: step 27, image 3 of 3
    • Insert the flat edge of a spudger underneath the inner edge of the grip shell, near the vibration motor.

    • Twist the spudger along the edge to unclip the bottom portion of the grip shell.

    • Remove the right grip shell.

  28. PlayStation Portal Grip Shell (Right) Replacement, Remove the button cover: step 28, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Remove the button cover: step 28, image 2 of 2
    • Use your fingers to peel the gray button cover away from the grip shell and remove it.

    • During reassembly, make sure the orientation arrow on the button cover points upwards.

  29. PlayStation Portal Grip Shell (Right) Replacement, Remove the action buttons: step 29, image 1 of 2 PlayStation Portal Grip Shell (Right) Replacement, Remove the action buttons: step 29, image 2 of 2
    • Flip the grip shell over to dump out the action buttons.

    • The second photo shows where each button should be installed during reassembly. Each button is also keyed specifically for its recess and proper orientation.

  30. PlayStation Portal Grip Shell (Right) Replacement, Remove the button gasket: step 30, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the button gasket: step 30, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the button gasket: step 30, image 3 of 3
    • Use the point of a spudger to pry up the button gasket around the button cutouts.

    • Remove the button gasket.

  31. PlayStation Portal Grip Shell (Right) Replacement, Remove the menu button: step 31, image 1 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the menu button: step 31, image 2 of 3 PlayStation Portal Grip Shell (Right) Replacement, Remove the menu button: step 31, image 3 of 3
    • Use the point of a spudger to pry up the menu button from its attachment point.

    • Remove the menu button.

    • During reassembly, use a spudger to gently press the menu button's attachment loop back onto its attachment point.

  32. PlayStation Portal Grip Shell (Right) Replacement, Only the shell remains: step 32, image 1 of 1
    • Only the right grip shell remains.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Arthur Shi

Member since: 01/03/18

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