Introduction
Use this guide to replace the dampers in your LG front load washing machine.
The dampers support the drum while reducing the vibration transmitted to the chassis. If a damper is worn out or broken, the washer can become unbalanced during a wash cycle, resulting in excessive machine wobble and component damage.
This guide will work for most LG front load washing machines. This guide is written with a model WM3050CW washer. If you have a different model, you may encounter some minor disassembly differences, but the overall repair process will be the same.
The metal ring holding the rubber boot can be difficult to reinstall. You can buy this tool to make the reinstallation easier, or ask additional people to help.
What you need
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Turn off the main water supply
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Unplug your washer
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Disconnect all water connections at the rear of your washer
Ask FixBot
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Remove the screw(s) securing the top panel brackets to the back panel.
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Slide the top panel towards the rear of the device to disconnect its clips.
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Tilt the top panel upward to completely disconnect it from the chassis.
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Remove the top panel.
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Pull the detergent drawer away from the chassis as far as it will go.
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Press down on the "Push" button to disengage the clips securing the detergent drawer.
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Pull the drawer out of its slot on the chassis and remove it.
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Disconnect the connectors attached to the control panel.
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Remove the screw(s) securing the control panel to the top edge of the chassis.
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Remove the screw(s) securing the detergent dispenser.
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Use a flathead screwdriver, or a pry tool, to unclip the control panel from the chassis.
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Remove the control panel, making sure to thread any cables through the chassis.
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Use needle nose pliers to grip the spring end of the metal ring at the bottom of the rubber boot.
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Pull the ring away from the chassis to separate it from the boot.
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Use your hand to completely pull the ring off the boot.
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Insert one end of the ring into its groove along the boot's perimeter.
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Use pliers to slowly stretch the ring around the boot's perimeter until it's completely nested in its groove.
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Use your fingers to pull the boot off its lip on the front panel.
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Slide your fingers around the lip of the boot until it's completely separated from the panel.
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Open the filter panel at the bottom of the front panel.
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Unclip the filter panel.
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Place a bowl next to the machine.
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Pull the drain filter hose out of its slot in the chassis enough to lay over the bowl.
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Remove the plug at the end of the drain filter hose to release excess water into the bowl.
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Pull the filter trim straight off the front panel to remove it.
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Remove the screw(s) securing the lower front panel.
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Pull the door latch through its slot in the chassis and let it hang on its wire.
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Lift the front panel upward to separate it from its clips on the bottom of the chassis.
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Pull the front panel away from the chassis to completely separate the front panel.
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Use a flathead screwdriver to press down on the tab securing the plastic pin.
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Use a hammer to tap the pin out of its hole, still making sure the tab is compressed.
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Repeat this procedure until the pin is loose enough to be removed with your hands.
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Remove the plastic pin.
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Repeat these two steps for the second pin on the damper.
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Slide the damper out of its slot in the chassis to disconnect it.
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Remove the damper.
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Repeat the last two steps for each damper you want to replace.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
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