Skip to main content


Performing a force restart should not delete any data, but can be helpful if your iPhone XS is frozen or needs troubleshooting.

  1. How to force restart the iPhone XS, How to force restart the iPhone XS: step 1, image 1 of 1
    • Quickly press and release the volume-up button (1).

    • Quickly press and release the volume-down button (2).

  2. How to force restart the iPhone XS: step 2, image 1 of 1
    • Finally, press and hold the side button (3) until the Apple logo appears, and then release.

    • The screen will temporarily go dark as the iPhone shuts down and reboots. Keep holding the button until you see the  logo.

    Thank you so much for such a simplified step by step guide. I was pulling my hair out for 5 hours since the other websites weren’t specific enough on how long to hold down the Volume up and down button.

    Jayman - Reply


You're done!

58 other people completed this guide.

Special thanks to these translators:

fr en


These translators are helping us fix the world! Want to contribute?
Start translating ›


iGH Member of iGH


1 Member

74 Guides authored


this method of shutdown would not work for me. And I can’t open up setting to go under general to shutdown either

Peggy Biggs - Reply

Intead use 3utool in computer and restart. I used to do it

raju kb - Reply

Worked as it said it would. Thank you

jillfarrell5707 - Reply

pas moyen de redémarrer avec cette méthode… le mac ne reconnait pas l’Iphone XS

clement.dominiquepascal - Reply

i tryed one way fro force start my i phone xs

press up volume botton and relerese and down volume bottle and quicj release and then hold right side button hold longer time but not work out

suhad patel - Reply

Add Comment

View Statistics:

Past 24 Hours: 54

Past 7 Days: 376

Past 30 Days: 1,552

All Time: 184,782