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Introduction

Performing a force restart should not delete any data, but can be helpful if your iPhone XS is frozen or needs troubleshooting.

  1. Quickly press and release the volume-up button (1).
    • Quickly press and release the volume-up button (1).

    • Quickly press and release the volume-down button (2).

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  3. Finally, press and hold the side button (3) until the Apple logo appears, and then release.
    • Finally, press and hold the side button (3) until the Apple logo appears, and then release.

    • The screen will temporarily go dark as the iPhone shuts down and reboots. Keep holding the button until you see the  logo.

Conclusion

You're done!

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yvaneck

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2 Comments

this method of shutdown would not work for me. And I can’t open up setting to go under general to shutdown either

Peggy Biggs - Reply

This did not help to shut down phone.

Peggy Biggs - Reply

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