Introduction
Follow this guide to reset your Framework Laptop 12's Mainboard.
This procedure is irreversible. Make sure you have your BIOS settings documented if you want to restore them afterwards.
You'll encounter some component terms in this guide:
- The Input Cover is the part that contains the keyboard and trackpad.
What you need
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Before you begin repairs, unplug your laptop and shut it down from the operating system. This ensures that the laptop isn't in standby/suspend mode.
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Make sure your Framework Screwdriver has the T5 Torx bit (labeled as T-5) facing outwards. If it's not, pull the bit out and flip it.
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Use your Framework Screwdriver to fully loosen the eight captive T5 Torx screws on the bottom of your laptop.
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Open the laptop lid so that both the screen and the base lie flat on your work surface.
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Use your fingers to grip the Input Cover in the hinge cutouts.
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Lift upwards to swing the Input Cover up from the base of the laptop.
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Remove the Input Cover.
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Plug the laptop into a power source using any USB-C port.
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The red status LED near the right Expansion Card slots should blink continuously. If this LED isn't blinking, the laptop isn't receiving power correctly—try another USB-C port.
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Locate the chassis open switch to the right of the SSD slot.
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Use your finger or the flat end of a Framework Screwdriver to press the chassis open switch 10 times:
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Press and hold the switch down for two seconds.
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Release the switch and wait for the indicator LED to resume blinking.
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Repeat the process 10 times total.
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Angle the bottom edge of the Input Cover towards the base of the laptop.
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Align and insert the bottom edge of the Input Cover into the base of the laptop.
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Lower the Input Cover's top edge onto the laptop until the magnets snap it in place.
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Close the laptop lid.
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Flip your laptop face-down on a clean work surface.
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Use your Framework Screwdriver to tighten the eight captive T5 Torx screws on the bottom of your laptop.
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You finished fixing your Framework Laptop!
If you need help, contact Framework support.