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Introduction

Samsung Galaxy A5
If your phone is screen locked and you can't enter into the menu with your google account or if you have a problem with the OS you can do a Factory Reset.

This will erase all device settings, user data, third-party applications, and associated application data from an Android device’s internal flash storage and will return the device to the condition it was in when shipped from the factory.

Video Overview

  1. Switch off the phone. Press and hold the Volume Up, Home and Power buttons. When you see the Galaxy logo release only the Power button.
    • Switch off the phone.

    • Press and hold the Volume Up, Home and Power buttons.

    • When you see the Galaxy logo release only the Power button.

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  3. Use the Volume Up/Down buttons for navigation and the Power button for choice. From the android system recovery menu select: wipe data/factory reset
    • Use the Volume Up/Down buttons for navigation and the Power button for choice.

    • From the android system recovery menu select:

    • wipe data/factory reset

    • Yes -- delete all user data

    • reboot system now

    • That's all.

    • .

    • Did you do it successfully?

Conclusion

To reassemble your device, follow these instructions in reverse order.

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27 Comments

Hey i did the second part because i couldn't open my phone everytime it says all apps stop working and even the system process stopped, i shut down my phone then pressed up volume, power and home button but i couldn't see anything its just all black

ladinesnicole - Reply

I did all of this and now my phone just keeps rebooting and saying Samsung galaxy a5 powered by android and that's all

sunshinekid30 - Reply

I have the same problem - any solution?

Ali & Rubab Hassanali -

I have the same problem and press power button ,just it

luzortenciacortes405 -

I did all this but it has failed on select language and if I select language it's posing on WIFI scanning

richard - Reply

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