Introduction

Follow this guide to replace the facerest in your HTC Vive Pro.

Power off and unplug your headset before you begin your repair.

What you need

Step 1 Reposition the head strap

HTC Vive Pro Facerest Replacement, Reposition the head strap: step 1, image 1 of 2

HTC Vive Pro Facerest Replacement, Reposition the head strap: step 1, image 2 of 2

Rotate the head strap forward as far as it will go.

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Step 2 Unplug the All-In-One Cable

HTC Vive Pro Facerest Replacement, Unplug the All-In-One Cable: step 2, image 1 of 2

HTC Vive Pro Facerest Replacement, Unplug the All-In-One Cable: step 2, image 2 of 2

Unplug the All-In-One Cable from your headset.

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Step 3 Remove the All-In-One Cable

HTC Vive Pro Facerest Replacement, Remove the All-In-One Cable: step 3, image 1 of 3

HTC Vive Pro Facerest Replacement, Remove the All-In-One Cable: step 3, image 2 of 3

HTC Vive Pro Facerest Replacement, Remove the All-In-One Cable: step 3, image 3 of 3

Remove the All-In-One Cable from the cable guides along the left side of the head strap.
During reassembly, connect the All-In-One Cable to the headset before routing it through the cable guides. This will ensure it has the right amount of slack.

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Step 4 Remove the top strap

HTC Vive Pro Facerest Replacement, Remove the top strap: step 4, image 1 of 2

HTC Vive Pro Facerest Replacement, Remove the top strap: step 4, image 2 of 2

Separate the top strap from itself where the Velcro secures it.

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Step 5

HTC Vive Pro Facerest Replacement: step 5, image 3 of 3

Peel back the Velcro securing the rear of the top strap.
Feed the top strap out through the head strap to partially remove it.

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Step 6

HTC Vive Pro Facerest Replacement: step 6, image 3 of 3

Feed the top strap through the clip near the front of headset to fully remove it.

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Step 7 Remove the front side foam pads

HTC Vive Pro Facerest Replacement, Remove the front side foam pads: step 7, image 1 of 3

HTC Vive Pro Facerest Replacement, Remove the front side foam pads: step 7, image 2 of 3

HTC Vive Pro Facerest Replacement, Remove the front side foam pads: step 7, image 3 of 3

Peel off both front side foam pads to uncover the speaker wires.

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Step 8 Remove the two rubber spacers

HTC Vive Pro Facerest Replacement, Remove the two rubber spacers: step 8, image 1 of 3

HTC Vive Pro Facerest Replacement, Remove the two rubber spacers: step 8, image 2 of 3

HTC Vive Pro Facerest Replacement, Remove the two rubber spacers: step 8, image 3 of 3

Use the point of your spudger to pry out the two rubber spacers next to the headphone screws.
Be careful not to accidentally pry any of the speaker wires under the rubber spacer.

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Step 9 Disconnect the speaker wires

HTC Vive Pro Facerest Replacement, Disconnect the speaker wires: step 9, image 1 of 3

HTC Vive Pro Facerest Replacement, Disconnect the speaker wires: step 9, image 2 of 3

HTC Vive Pro Facerest Replacement, Disconnect the speaker wires: step 9, image 3 of 3

Use the point of your spudger to pry up and disconnect both the left and right headphone speaker wires.

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Step 10 Remove the head strap

HTC Vive Pro Facerest Replacement, Remove the head strap: step 10, image 1 of 2

HTC Vive Pro Facerest Replacement, Remove the head strap: step 10, image 2 of 2

Use a T6 Torx screwdriver to remove the two 12.1 mm screws (one on each side) securing the head strap to the headset.
Use a T5 Torx screwdriver to remove the following screws securing the head strap to the headset:
Four 3.9 mm screws (two on each side)
Two 4.1 mm screws (one on each side)

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Step 11

Remove the two plastic spacers underneath the previously removed Torx T6 screw.

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Step 12

HTC Vive Pro Facerest Replacement: step 12, image 3 of 3

Thread the headphone speaker wires out through both ends of the head strap.

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Step 13 Remove the outer shell

HTC Vive Pro Facerest Replacement, Remove the outer shell: step 13, image 1 of 3

HTC Vive Pro Facerest Replacement, Remove the outer shell: step 13, image 2 of 3

HTC Vive Pro Facerest Replacement, Remove the outer shell: step 13, image 3 of 3

The four screws securing the outer shell are covered with black stickers. If the stickers are difficult to remove, simply press your T6 Torx driver through them.

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Step 14

Use a T6 Torx screwdriver to remove the four 3.9 mm screws (two on top, two on bottom) securing the outer shell to the headset.

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Step 15

HTC Vive Pro Facerest Replacement: step 15, image 3 of 3

Insert an opening pick into the seam between the two halves of the outer shell.
Slide the opening pick through the seam to dislodge the clips securing it to the headset.
Only insert the opening pick as far as necessary. There are ribbon cables underneath the outer shell.

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Step 16

HTC Vive Pro Facerest Replacement: step 16, image 3 of 3

Continue sliding the opening pick through each seam until all clips have been dislodged.

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Step 17

HTC Vive Pro Facerest Replacement: step 17, image 3 of 3

Carefully slide each half of the outer shell off of the sensor array.
Be careful not to snag any of the ribbon cables underneath.

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Step 18 Remove the facerest

HTC Vive Pro Facerest Replacement, Remove the facerest: step 18, image 1 of 2

HTC Vive Pro Facerest Replacement, Remove the facerest: step 18, image 2 of 2

Partially separate the facerest and the sensor array to access the daughterboard.

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Step 19

Tool used on this step:

Tweezers

$4.99

Buy

Use a pair of tweezers to remove the Kapton tape covering the white and purple wires on the daughterboard.

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Step 20

HTC Vive Pro Facerest Replacement: step 20, image 3 of 3

Use the pointed end of a spudger to pry up and disconnect the purple and white wires from the daughterboard.
Use caution when disconnecting these wires. If you pry up too hard, they may pull out of the connector.

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Step 21

Slide the facerest out of the front assembly.

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Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

One other person completed this guide.