Introduction

The HTC Vive's plastic outer shell can become scratched or cracked over time. This guide will show you how to remove the Vive's outer shell for repair or replacement.

Slide the HTC panel covering the cables forward, away from the Vive.
  • Slide the HTC panel covering the cables forward, away from the Vive.

  • Gently pull on each of the four connectors to remove the sound and Three-in-One cables.

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Undo the hook and loop tape on the straps.
  • Undo the hook and loop tape on the straps.

  • Slide the ends of the straps through the hinge loops.

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  • Pull the facerest cushion off away from the Vive, separating the hook and loop tape.

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  • Use a T6 Torx Screwdriver to remove either of the two 12mm hinge screws holding the two hinges in place.

  • Allow the hinge to fall away once the screw is removed.

  • Repeat for the opposite side.

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  • Slide the plastic facerest away from the device.

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  • Orient the Vive so that the camera is facing towards you and the connector ports are facing upwards, as in the photos.

  • Use a plastic opening tool to gently pry up the left side of the outer sheath.

  • If the left sheath is glued down, slide your plastic opening tool along the middle seam to break the bond.

  • Slide the left side of the sheath outwards.

PSA: There are four screws you need to remove that are covered with small black stickers (two on top, two on bottom)

Oscar Kosar-Kosarewicz - Reply

  • Slide a plastic opening tool underneath the right side of the sheath to remove any remaining glue.

  • Using the plastic opening tool, pry the right side of the sheath upwards slightly.

  • Using your hands, slide the right side of the sheath outwards.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Caleb Watts

Member since: 09/25/2017

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Cal Poly, Team S18-G1, Forte Fall 2017 Member of Cal Poly, Team S18-G1, Forte Fall 2017

CPSU-FORTE-F17S18G1

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2 Comments

I was dusting my pc and in the process tripped over the cable for my vive and cracked the front. Does anyone have an idea on how to get a new outer shell?

Adam Joseph - Reply

I also had the same issue with the front left side getting a crack. I contacted the VIVE support and they said they don’t sell and have no intention on selling parts. Nancy S. suggested sending it in for 6-8 weeks for repair. This option did not work for me so i bought a spare headset on Ebay for parts and did it myself. My advise is to not trust HTC service. I’ve heard many stories of headsets returning over 8 weeks back with nothing fixed.

Dan - Reply

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