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Dell XPS 15 9560 Touchpad Replacement

Introduction

How to replace a scratched, cracked, or unresponsive trackpad on a Dell XPS 15 9560 laptop.

Before using this guide, be sure to check that there is nothing else that could be causing or contributing to issues with the trackpad. One possible issue could be with your trackpad drivers. Here is a video by MDTechVideos that explains how to fix this issue. Another possible issue is that your trackpad has dust or debris on it. Fix this by spraying isopropyl alcohol on a microfiber cloth, then apply medium pressure the the surface of the trackpad and wipe the cloth in small circles on and around the trackpad.

What you need

  1. Dell XPS 15 9560 Touchpad Replacement, Back Panel: step 1, image 1 of 1

    • Using a T5 Torx screwdriver, remove ten 4.0 mm screws from the back panel of the laptop.

    Edit

  2. Dell XPS 15 9560 Touchpad Replacement: step 2, image 1 of 1

    • Using a Phillips #2 screwdriver, remove two 5.0 mm screws underneath the XPS badge door.

    Edit

  3. Dell XPS 15 9560 Touchpad Replacement: step 3, image 1 of 1

    • Wedge the scribe between the backplate and remove the bottom base cover.

    Edit

  4. Dell XPS 15 9560 Touchpad Replacement, Battery: step 4, image 1 of 1

    • Using a T5 Torx screwdriver, remove the six 4.0 mm screws.

    Edit

  5. Dell XPS 15 9560 Touchpad Replacement: step 5, image 1 of 1

    • Unplug the battery cable.

    Edit

  6. Dell XPS 15 9560 Touchpad Replacement: step 6, image 1 of 1

    • Remove the battery.

    Edit

  7. Dell XPS 15 9560 Touchpad Replacement, Hard Drive: step 7, image 1 of 1

    • Using a Phillips #0 screwdriver, remove four 4.0 mm screws of the hard drive bracket.

    • Unplug the hard drive cable.

    Edit

  8. Dell XPS 15 9560 Touchpad Replacement: step 8, image 1 of 1

    • Remove the hard drive bracket. Then, unplug and remove the hard drive.

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  9. Dell XPS 15 9560 Touchpad Replacement, Trackpad: step 9, image 1 of 1

    • Shutdown & unplug your laptop.

    Edit

  10. Dell XPS 15 9560 Touchpad Replacement: step 10, image 1 of 1

    • Remove the two 5 mm mounting screws for the touchpad.

    Edit

  11. Dell XPS 15 9560 Touchpad Replacement: step 11, image 1 of 1

    • Remove the 5mm screw to allow removal of the plate.

    Edit

  12. Dell XPS 15 9560 Touchpad Replacement: step 12, image 1 of 1

    • Unplug the small cord from its slot on the board.

    Edit

  13. Dell XPS 15 9560 Touchpad Replacement: step 13, image 1 of 2 Dell XPS 15 9560 Touchpad Replacement: step 13, image 2 of 2

    • Unplug the black cord from the board.

    • Unplug the cord with a white plug from the board.

    Edit

  14. Dell XPS 15 9560 Touchpad Replacement: step 14, image 1 of 2 Dell XPS 15 9560 Touchpad Replacement: step 14, image 2 of 2

    • Gently pull the white ribbon cables loose from their housings.

    Edit

  15. Dell XPS 15 9560 Touchpad Replacement: step 15, image 1 of 1

    • Lift the laptop so it's in the open position as shown.

    • Push the touchpad free from the keyboard side of the laptop.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

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