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Introduction

In this guide, we will be showing you how to remove and replace the Battery.

  1. Dell XPS 12 9Q33 Battery Replacement, Back Cover: step 1, image 1 of 1
    • Be sure to power off and unplug your device before you begin your repair.

    • Use your fingers or a spudger to pry up the system badge from the bottom of the laptop.

  2. Dell XPS 12 9Q33 Battery Replacement: step 2, image 1 of 1
    • Use a Phillips screwdriver to remove the eleven screws securing the base cover.

  3. Dell XPS 12 9Q33 Battery Replacement: step 3, image 1 of 1
    • Beginning with the side opposite the power switch, use your fingers to pry up the base cover from the laptop.

    • Carefully lift the base cover around the power switch and remove the cover.

  4. Dell XPS 12 9Q33 Battery Replacement, Removing the Battery: step 4, image 1 of 1
    • Slide the battery cable connector out of its system board socket.

    • Pull parallel to the motherboard, not straight up, or you will damage the socket.

    • Remove the screws that secure the battery to the palm-rest assembly.

    • Lift and remove the battery along with its cable.

    • Slide and hold the power switch for about five seconds to ground the system board.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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Johnathan Hammond

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