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Dell Inspiron 11-3162 Palmrest Keyboard Replacement

Introduction

You'd want to follow this guide if you've attempted to troubleshoot your device following our steps. The Palmrest unit is a combined keyboard and touchpad, which makes it easy for us to replace!

What you need

  1. Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Back Cover Removal: step 1, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Back Cover Removal: step 1, image 2 of 2

    • Before you begin, be sure to turn off your laptop and unplug it from the outlet.

    • Use tweezers to pry and remove the center screw cover on the back cover.

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  2. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 2, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 2, image 2 of 2

    • Use a Phillips screwdriver to unscrew the nine 6.8 mm screws securing the back cover.

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  3. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 3, image 1 of 1

    • Use a spudger to pry around the base edges of the back cover to loosen it from the laptop.

    • Do not fully remove the cover, as it is still attached to the laptop with cables.

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  4. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 4, image 1 of 3 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 4, image 2 of 3 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 4, image 3 of 3

    • If you are only replacing the battery, you can skip this step. Be careful not to strain the still-connected cable as you work.

    • Unlock the wide ZIF connector securing the flex cable.

    • To unlock a ZIF connector, use the tip of a spudger or your fingernail to flip up the small, hinged locking flap.

    • Pull the ribbon cable outwards to disconnect the back cover from the motherboard.

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  5. Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Battery: step 5, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Battery: step 5, image 2 of 2

    • Use a Phillips screwdriver to unscrew the three 4 mm screws securing the battery.

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  6. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 6, image 1 of 3 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 6, image 2 of 3 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 6, image 3 of 3

    • Use your fingers (or a set of tweezers) to disconnect the battery cable from the motherboard by gently pulling it towards the battery.

    • Pull parallel to the battery, not straight up.

    • Lift and remove the battery from its recess.

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  8. Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Wireless WLAN Card: step 7, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Wireless WLAN Card: step 7, image 2 of 2

    • Use the phillips screwdriver with the PH000 head to unscrew the 3.8mm screw.

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  9. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 8, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 8, image 2 of 2

    • Using the tweezers, pull the white and black wires off of the WiFi Chip.

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  10. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 9, image 1 of 1

    • Pull out the WiFi Chip.

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  11. Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Motherboard: step 10, image 1 of 1

    • Use the tweezers to unplug the DC Jack.

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  12. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 11, image 1 of 1

    • Use the tweezers unplug the Speaker Cable.

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  13. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 12, image 1 of 1

    • Use the tweezers to remove the CMOS Cable.

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  14. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 13, image 1 of 1

    • Use the tweezers to remove the Touchpad Cable.

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  15. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 14, image 1 of 3 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 14, image 2 of 3 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 14, image 3 of 3

    • Use the phillips screwdriver with the PH0 to loosen the 4 screws and remove the orange plate.

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  16. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 15, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 15, image 2 of 2

    • Use the phillips screwdriver with the PH00 head to unscrew the one 3mm screw. Then, remove the bracket.

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  17. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 16, image 1 of 2 Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 16, image 2 of 2

    • Remove the keyboard cable.

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  18. Dell Inspiron 11-3162 Palmrest Keyboard Replacement: step 17, image 1 of 1

    • Remove the motherboard by gently lifting upwards from the edges.

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  19. Dell Inspiron 11-3162 Palmrest Keyboard Replacement, Palmrest Keyboard: step 18, image 1 of 1

    • Gently grip and pull the speaker to remove it.

    • Now you've removed the Palmrest keyboard!

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

2 other people completed this guide.

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