Introduction

This guide will help one identify, clean, and/or repair the issue that causes unresponsive/sticky buttons.

Image 1/3: Use the metal spudger to remove the device's center toggle button. Image 2/3: Inspect contacts on the device. Also, inspect the device buttons (front and back) for damage. Damage may include broken or missing prongs that will interrupt the devices circuit. Image 3/3: Inspect contacts on the device. Also, inspect the device buttons (front and back) for damage. Damage may include broken or missing prongs that will interrupt the devices circuit.
  • Disassemble the device. See the disassembly guide for further directions. Slide the internal circuit board out of the protective device shell.

  • Use the metal spudger to remove the device's center toggle button.

  • Inspect contacts on the device. Also, inspect the device buttons (front and back) for damage. Damage may include broken or missing prongs that will interrupt the devices circuit.

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Image 1/3: Wipe down the circuit board and the buttons with a disposable wipe. Then, use a cotton swab to remove dirt and grime in the crevices of the device. Image 2/3: Disposable wipes designed for cleaning devices are most appropriate for cleaning device circuit board. Other appropriate materials include: water dampened cotton cloth, microfiber cloth, cotton swabs, and disposable wipes made for electronic devices. Image 3/3: Disposable wipes designed for cleaning devices are most appropriate for cleaning device circuit board. Other appropriate materials include: water dampened cotton cloth, microfiber cloth, cotton swabs, and disposable wipes made for electronic devices.
  • Inspect and clean device buttons with appropriate materials.

  • Wipe down the circuit board and the buttons with a disposable wipe. Then, use a cotton swab to remove dirt and grime in the crevices of the device.

  • Disposable wipes designed for cleaning devices are most appropriate for cleaning device circuit board. Other appropriate materials include: water dampened cotton cloth, microfiber cloth, cotton swabs, and disposable wipes made for electronic devices.

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Image 1/2: Look for cracks in the device's shell and identify whether the device shell is obstructing the button connection. Image 2/2: Clean the shell thoroughly using a  cotton swab into the creases of the the device shell. Use a water dampened cloth to wipe down the device shell inside and out.
  • Inspect the shell of the device before placing the button pad and center toggle back into the device.

  • Look for cracks in the device's shell and identify whether the device shell is obstructing the button connection.

  • Clean the shell thoroughly using a cotton swab into the creases of the the device shell. Use a water dampened cloth to wipe down the device shell inside and out.

  • The center toggle (circled in red) button snaps into place. Be sure the center button is placed in correctly.

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Image 1/1: If the device buttons are still defective, an issue greater than the device button connection is the cause.
  • After the device is assembled, power the device on. The issue with the unresposnive/sticky buttons should be repaired.

  • If the device buttons are still defective, an issue greater than the device button connection is the cause.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Brittany Abate

Member since: 01/03/2016

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