Introduction
Follow this guide to replace the Bluetooth ground wire shell in your AirPods Max headset, located in the left ear cup.
What you need
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Unplug and remove all cables and accessories.
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To help stabilize the ear cups and prevent scratching them, consider placing your AirPods Max on a soft, clean cloth.
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Insert a SIM eject tool, bit, or a small, straightened paperclip into the hole on the top edge of the right ear cup (labeled L).
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Push down with your tool and pull the headband connector straight out of its socket.
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Set the left ear cup down on a soft, clean cloth to prevent scratches and help stabilize the cup during your repair.
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Use a P5 pentalobe screwdriver to turn (not remove) the four speaker housing screws to the unlocked position:
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Turn the top left and bottom right screws counterclockwise.
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Turn the top right and bottom left screws clockwise.
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Tool used on this step:iOpener$14.99
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Option 1: Apply a few drops of high-concentration isopropyl alcohol (>90%) in the gap around the perimeter of the speaker housing. Wait one minute to allow the alcohol to soften the adhesive.
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Option 2: Heat the speaker housing with an iOpener or hair dryer. Focus the heat around the perimeter, applying small amounts for short periods of time.
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Tool used on this step:iSesamo Opening Tool$9.99
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Insert the flat side of your opening tool into the gap between the right side of the speaker housing and the lip of the ear cup (opposite the L marking).
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Pry up the speaker housing until you can grip it with your fingers, applying constant pressure to allow the adhesive to separate.
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Tool used on this step:FixMat$36.95
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Remove the four screws securing the cable cover:
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One 7.5 mm‑long Torx Plus 3IP screw
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Three 1.7 mm‑long Torx Plus 1IP screws
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Use a spudger to pry up and disconnect the speaker housing press connector.
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Use a Torx Plus 3IP screwdriver to remove three speaker driver screws:
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Two 6.0 mm‑long screws
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One 6.0 mm‑long screw that's slightly thicker than the other two
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Remove the 5.1 mm‑long standoff screw using one of the two methods below:
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Option 1: Stick a small flathead screwdriver into one of the four notches on top of the screw and use it to slowly turn the screw.
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Option 2: Use a Torq-Set 6 screwdriver to remove the screw, applying constant downward force to avoid damaging the screw.
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Lift the right edge of the speaker and remove it, being careful not to touch the diaphragm.
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Remove the two Bluetooth board connector cover screws:
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One 7.5 mm‑long Torx Plus 3IP screw
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One 1.7 mm‑long Torx Plus 1IP screw
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Use a spudger to pry up and disconnect the press connector from under the cover you just removed.
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Slide one arm of your angled tweezers under the metal neck of the coaxial connector (next to the one from the previous step) and lift straight up to disconnect it.
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Use a Torx Plus 1IP screwdriver to remove the 3.0 mm‑long screw securing the Bluetooth board.
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Stick the point of a spudger into the baord's screw hole near the hinge and pull the board towards the center of the ear cup.
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Use your fingers to flip the board over the side so you can access the remaining connector.
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Use the point of a spudger to press on alternating sides of the sliding connector tabs to "walk" it out of the socket.
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Use a spudger and your fingers to lift all ends of the microphone cable until it fully separates from the ground wire shell.
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Remove the five screws securing the ground wire shell:
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One 11.8 mm‑long Torx Plus 2IP screw
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Two 10.6 mm‑long Torx Plus 3IP screws
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Two 9.5 mm‑long Torx Plus 3IP screws going into the side of the ear cup
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Stick the point of a spudger into one of the ground wire clips screw holes and pull the board towards the center of the ear cup.
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Use your fingers to remove the ground wire shell.
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Slide the ground wire shell into its recess, making sure it goes under the microphone cables.
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Install the five screws securing the ground wire shell:
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One 11.8 mm‑long Torx Plus 2IP screw
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Two 9.5 mm‑long Torx Plus 3IP screws
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Two 10.6 mm‑long Torx Plus 3IP screws going into the side of the ear cup
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Push the microphone cables into place on the ground wire shell, making sure the alignment holes go over their pegs.
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Use the point of a spudger to push on alternating sides of the copper cable's connector until it slides fully into the socket on the underside of the power board.
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Slide the Bluetooth board into its recess, making sure none of the cables that connect to it get trapped underneath.
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Use a Torx Plus 1IP screwdriver to install the 3.0 mm‑long screw securing the Bluetooth board.
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Use your finger to press down and connect the press connector on the board (nearest the hinge).
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Gently lay the speaker driver into place, making sure the side with gold connector pins lines up with the contacts in the shell.
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Use a Torx Plus 3IP screwdriver to install three speaker driver screws:
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One 6.0 mm‑long screw that's slightly thicker than the other two
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Two 6.0 mm‑long screws
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Install the 5.1 mm‑long standoff screw using a small flathead or Torq-Set 6 screwdriver.
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Use tweezers and scissors to remove any sections of bunched-up or overlapping adhesive that would prevent the housing from sitting perfectly flat.
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Apply thin, double-sided adhesive where you removed the original, using short sections to help match the curve of the lip.
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Hold the speaker housing up and use your finger to press down and reconnect its press connector.
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Slide the tab on the connector cover into its slot and lay the cover down.
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If you installed replacement adhesive, remove any liners to expose the adhesive.
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Flip the speaker housing into the cup and press it into place around the perimeter.
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Use a P5 pentalobe screwdriver to turn the four speaker housing screws to the locked position:
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Turn the top left and bottom right screws clockwise.
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Turn the top right and bottom left screws counterclockwise.
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Hold the ear cup steady with one hand, and use your free hand to firmly push the headband connector into its slot, twisting it slightly—it should click into place.
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Congratulations on completing your repair!
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.