Support Questions Ask a Question

There are no questions. Be the first to ask a question!

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

For solutions to common problems, check out our troubleshooting page. Samsung SmartCam HD Troubleshooting

Background and Identification ¶ 

Samsung has produced several different SmartCams, this model, in particular, is SNH-E6413BN. It was released March 24th, 2015 and since then there have been no known recalls.

This Samsung SmartCam comes equipped with several features. You can utilize this camera not only as a high definition security camera but also as a babysitting or dog sitting device.

Device Features

128 Degree Ultra-Wide Angle Lens, Wi-Fi Direct Connection (Direct Setup via Smartphone or PC platform)

Built-in two-way talk, advanced motion, and audio detection

Micro SDXC memory card slot for local storage, email and mobile notification (Max 32GB)

Includes a 16GB micro SD card for starters

Specifications ¶ 

OS: Linux

Resolution: 1920x1080, 1280x720, 640x360

Max. Framerate: 1080p@30fps

Video Compression Format: H.264, MJPEG

Streaming Capability: Multiple Streaming (Up to 5 Profiles)

Angular Field of View (D/V/H): 128°/ 62°/ 111°

Low Light Performance: 0.3Lux(Color), 0Lux(Black/White)

Day & Night: True D/N Filter

Night vision: IR-LED, 5M

Digital Zoom: 4X

Audio Compression Format: G.711, G726

Audio Communication: 2-Way Audio (Built-in Microphone & Speaker), Half Duplex

Memory Slot: microSDHC (FAT32), Up to 32GB

Recording & Playback: Event recording, Manual recording, Continuous recording, Remote playback

Ethernet: RJ-45 (10/100BASE-T)

Wireless: Wi-Fi 802.11 b/g/n (2.4G)

WiFi Direct: Support (Push button)

Security: SSL (AES 256bit)

Max. User Access: 5 users at Unicast Mode

Operating Temperature / Humidity: 0°C ~ +40°C (+32°F ~ +104°F) / Less than 90% RH

Ingress Protection: Indoor

Input Voltage / Current: 9V DC / 1A

Power Consumption: Max. 4.8W

Indication: 1 LED (Power, Status, Link)

Color: White

Dimension (WxHxD): 63.0 x 92.1 x 41.6

Weight: 117g

Additional Information ¶ 

Amazon Device Page

SmartCam Device Page

Samsung Support Page

View Statistics:

Past 24 Hours: 0

Past 7 Days: 3

Past 30 Days: 17

All Time: 167