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Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

If you're experiencing any operating trouble, check out our troubleshooting page: Samsung NP270E5E-K03US Troubleshooting.

Background and Identification ¶ 

The Samsung ATIV Book 2, (Model Number: NP270E5E-K03US), was released by Samsung in 2013. Taking a look at Samsung's entry level laptops you will notice that they all have the same chassis design. Small things may change based on price range. Does indeed include a DVD-burner; as well as, a Fast-Ethernet port for wired network connection. Samsung offers a warrant period of 24 months on this product including On-Site pickup service. Extension to 36 or 48 months may also be available if purchased and activated within 90 days after the laptops purchase. The following are a list of system specs...

  • Screen Size = 15.6 inches
  • Screen Resolution = 1366 x 768
  • Processor = 2.6 GHz Core i5 3230M
  • RAM = 8 GB DDR3 1600MHz
  • Hard Drive = 750 GB SATA2 (5400 RPM)
  • Wireless Type = 802.11bgn
  • Number of USB Ports = 3
  • Average Battery Life = 4.8 Hours
  • Operating System = Windows 8 (64-bit)
  • Product Dimensions = 14.8 x 11.8 x 1.2 inches

You can verify the laptop is a Samsung ATIV Book 2 by entering your computers Control Panel located in the Windows Start menu. Click System and Security, click System, and view the name of your computer model (should show Samsung ATIV Book 2 or Samsung NP270E5E-K03US). To identify the device when it is powered off simply turn it upside down and locate the model number which should appear in the following format of letters and numbers ... NP270E5E-K03US labeled on a bar code type sticker.

Additional Information ¶ 

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