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Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

Find solutions to problems you may encounter with the Samsung Captivate Glide troubleshooting guide.

Background and Identification ¶ 

The Samsung Captivate Glide, model SGH-i927, was released on November 20, 2011. This phone is part of the Galaxy S II smartphone and runs under the Android operating system. AT&T is it’s primary service provider, and this phone serves as one of their most powerful QWERTY smartphones.

The Captivate Glide has a beautiful 4-inch Super AMOLED display with a WVGA resolution (800x480 pixels) and support for 16 million colors. Colors look bright and saturated, edges look crisp and sharp, and text is very readable.

It supports multiple e-mail accounts, including Microsoft Exchange, Gmail, and other Web mail accounts, either in separate or combined inboxes. There's text and multimedia messaging, as well as Wi-Fi and Wi-Fi direct, GPS, Bluetooth 3.0, and hooks into multiple social networks, including Samsung's own Facebook, Twitter, and LinkedIn social hubs. The device also has settings for tethering, VPN, and hot-spot support for up to five devices (3G speeds only).

Additional Information ¶ 

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