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Troubleshooting ¶ 

For help troubleshooting any problems with your device, visit our troubleshooting page.

Background and Identification ¶ 

The Surface Pro 5 was announced on May 23rd, 2017 alongside the new Surface Pen, and released as the Surface Pro (2017) on June 15th, 2017. It is available in six hardware configurations as combinations of CPU, RAM and SSD’s. These range from the low end with an Intel Core m3, 128GB SSD and 4GB RAM priced at $800 to the high end with an Intel Core i7, 1TB SSD and 16GB RAM for $2700.

Although the new Surface Pro appears to have a lot of configurable options, those options are only available upon purchase since the CPU, RAM and SSD are not upgradable independently. Do not expect to be able to purchase the low-end model and upgrade components to match the higher end.

Technical Specifications ¶ 

  • Display: 12.3" PixelSense 2736 × 1824 (267 PPI) IPS LCD display
  • Configuration:
    • Intel Core m3-7Y30:
      • RAM: 4GB DDR3L 1600 MHz
      • Storage: 128 GB NVMe SSD
    • Intel Core i5-7300U:
      • RAM: 4 GB/8 GB DDR3L 1600 MHz
      • Storage:
        • With 4 GB of RAM: 128 GB NVMe SSD
        • With 8 GB of RAM : 256 GB NVMe SSD
    • Intel Core i7-7660U:
      • RAM: 8 GB/16 GB DDRL3 1600 MHz
      • Storage:
        • With 8 GB of RAM: 256 GB NVMe SSD
        • With 16 GB of RAM: 512 GB/ 1 TB NVMe SSD
  • Camera: 8 MP rear-facing autofocus camera with 1080p HD video, and 5 MP front-facing camera with 1080p HD video
  • I/O:
    • USB 3.0 port
    • microSD card reader
    • Mini DisplayPort
    • Surface Connect
    • Headphone jack
    • Cover port
  • Wireless: 802.11a/b/g/n/ac Dual Band Wi-Fi and Bluetooth 4.1
  • OS: Windows 10

Additional Information ¶ 

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