Support Questions Ask a Question


These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

For troubleshooting options or ideas click here.

Background and Identification ¶ 

Also referred to as The Scoop 2-Way Brewer this machine comes pre-packaged with a glass coffee pot and a mesh filter for the individual cup brewing station. Some features of this product include

  • Makes full coffee pot or individual cup of coffee
  • Programmable clock can be set to brew coffee up to 24 hours in advance
  • Automatic shutoff after 2 hours
  • Can be set to regular or bold coffee strength
  • Individual cup holder is adjustable to fit larger or smaller cups
  • Stainless steel fascia
  • Works with both loose coffee grinds and pre-made pods

Additional Information ¶ 

If a part of the machine is broken or lost, new parts can be ordered through Hamilton Beach's website by typing in your model number (49980A) here.

View Statistics:

Past 24 Hours: 4

Past 7 Days: 34

Past 30 Days: 208

All Time: 3,273