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Hamilton Beach 49980A Troubleshooting

Also known as The Scoop 2-Way Brewer by Hamilton Beach, model number being 49980A.

Display does not light up, and the power button does nothing.

Make sure the prongs are not broken and that the cord is not frayed.

Display does not work, but the device can still turn on and coffee can still be brewed. Buttons are still functional and the power button is illuminated.

If the display does not work and none of the buttons are functional.

Display and water pump still work, but the hot plate does not heat up after activation. Also if coffee is only lukewarm the components still may need to be replaced.

Check to see if the single cup feature is working properly. If it is, then the heating component for the 12-cup coffee pot need to be replaced.

Check to see if both the 12-cup coffee pot and the single cup are both working. If both are broken, then the problem may be the motherboard.

Display and water pump still work, but the coffee coming out of the single cup feature is either lukewarm or cold.

If the 12-cup coffee pot feature is still functioning, then the single cup's heating component must be malfunctioning.

Check to see if both the 12-cup coffee pot and the single cup are both working. If both are broken, then the problem may be the motherboard.

Water not dripping or slowly dripping through.

Check to see if there are any holes in the tube, the tube is not clogged, and that both ends of the tube are connected to their respective areas.

3 Comments

Just got this as a gift for Christmas, I've only used the single serve side a handful of times and now it's not working.

tya olson - Reply

Hi, I just noticed that the single serve has stopped functioning. It is brewing the water in the single serve water container but it does not pump it back up through the coffee filter. Suggestions on how to fix it?

Thom Samuelsson - Reply

My single serve will work but my full pot isn’t functioning. Any ideas?

Samantha Belke - Reply

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