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These are some common tools used to work on this device. You might not need every tool for every procedure.
Troubleshooting Page ¶
If you are having issues with your device, such as the device isn't powering on to the camera not functioning properly, click here to access the troubleshooting guide in order to find solutions to common problems.
Identification and Background Information ¶
The HTC Droid Eris was released in stores in November 2009. You will be able to find the model number of the device by opening the battery case. The model number will be displayed underneath the battery. Once you remove the back cover and the battery you will see a gray box containing bar codes and numbers. Once you look above the gray box the model number should be visible underneath the icons right beside the FCC ID , as shown here. The model number of the device is PB00100. This is an android 1.5-powered phone with a 3.2 inch touchscreen. This phone includes easy to use Internet with Facebook, Youtube, and Google. It also includes a 5 megapixel camera/camcorder, Bluetooth music, and a microSD expansion.