Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

For more information regarding common troubleshooting issues, please see the HP Pavilion 14-q020nr Troubleshooting Page.

HP Pavilion, also known as HP Chromebook, can be easily recognized by its flashy external coloring (turquoise or red). A Google Chrome logo sticker on the outside shell aids users in telling it apart from other HP laptops. Different from newer Chromebook models, this 2013 model does not have a 360 degree clamshell hinge. As of October 2017, the software has been updated to 61.0.3163.113 (Platform version: 9765.76.0).This update contains bug fixes, security updates, and enhancements of current features. Product number F0H00UA.

This Chromebook contains 2GB of space on board and a 1600MHz DDR3L SDRAM memory system. The 14.0 inch backlit display features Intl HD video graphics. Wireless connectivity is made possible by a 2x2 802.11a/b/g/n WLAN and preinstalled bluetooth. You can count on the 4-cell 51WHr 7 Ah lithium-ion polymer battery to last up to 8 hours.

The HP support page is the most comprehensive aid available:

HP Official Site

Check out this detailed review of the Chromebook:

https://www.pcworld.com/article/2065470/...

This user friendly forum is a great place for additional information:

https://productforums.google.com/forum/#...

The sister model 14-q039wm (Product F0H07) sports 4GB RAM and otherwise same specs.

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