New Battery Capacity Question

@williamk61042 there is a lot of theory involved here. Remember that the design capacity is a theoretical target, but the actual yield of a brand-new battery commonly falls to anywhere between 90% to 100% of that target. Now lets look at your battery. Divide the full charge capacity of 72,109 mWh by the design capacity of 76,000 mWh which gives you 0.9488. That means you battery is holding 94.88% (okay let's round it to 95% ;-)

Now, you need to consider that some of the harder working laptops like your Alienware create a lot of heat which is actually a leading cause of lithium-ion wear. It is entirely possible that your Alienware's BIOS or battery management system likely caps charging at 95% to reduce voltage stress and prevent premature wear.

You mentioned that "after 2 weeks it only charges to 72109" but look at it this way. It started with 72,109 and remained at 72,109. No rapid decrease, no change in charge capacity. Looks pretty steady and I would consider this my normal number.

Treat the patients not the numbers :-) Personally I believe the battery is doing what it is supposed to do and I would use it without worrying about the numbers to much.