Skip to main content

Model MD2614u / AMD Turion X2-64 2.1GHz dual-core processor

13 Questions View all
Question Closed

My computer powers on but locks up at the "Starting Windows" screen"

Why does my computer power on but lock up at the starting windows screen. It tries to fix the recommended problem buta message comes on saying windows can not start up due to recent hardware being install.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

marcus, try to start your Windows in safe mode and see if you can check on your device manager which, if any device is giving you trouble. Either uninstall the device, or try and get the right driver for it. "To get into the Windows Vista and Windows 7 Safe Mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.

With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu." If none of that works you may have to try a System Restore. Hope this helps, good luck.

Was this answer helpful?

Score 1
Add a comment
View Statistics:

Past 24 Hours: 3

Past 7 Days: 5

Past 30 Days: 5

All Time: 1,469