Do you have replacement for outer shell of the battery?
My batteries shell are all cracked and about to render unusable. The charges are held up fine.
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Sorry, you'll need to get a fresh battery or try contacting the maker of the unit. iFixit doesn't offer medical equipment parts. You might try posting a note on one of the medical social groups sites to see if someone has an old battery you can try to recover the battery shell.
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@michaelh2286 let's see the damage on the "outer shell". If you are referring to the handle in which the battery is located, then you could try and use a 3D printer to create a new handle or you can try and fix the hard plastic case. Adding images to an existing question
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Try ebay for replacement battery units, whole. New, used or for parts with various prices.
by F Dryer