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Repair and disassembly information for HP 15 Laptop PCs, specifically 15-dy models. The HP 15-dy is a budget laptop series featuring 15.6-inch touchscreen displays, Intel processors, DDR4 memory, and solid-state storage. Identified by model numbers starting with 15-dy.

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Factory reset on inside

Is there a reset button on the inside that I reset it with?

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@brentjacob no, there is not.

It might help if you tell us what is going on with your HP and why you think you need to reset it.

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Well it's my grandmother's computer and she of course doesn't remember the pin on cut on screen and so I tried to go through the steps to fix it and well I cant get passed the bitlocker recovery key

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Brent Jacob will be eternally grateful.
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