Dustbin empty cycle stuck

I’m having a persistent issue with my Roborock S8 MaxV Ultra and hoping someone here has run into the same thing or has a fix.

Whenever the robot returns to the dock to auto-empty the dustbin, it gets stuck in the emptying cycle. Physically, I can hear the dock vacuum start and stop, but in the Roborock app, the emptying process never finishes. This causes two major problems:

• The robot won’t start charging.
• If it returns mid-cleaning, it won’t resume cleaning after docking.

• Unplugged the dock and plugged it back in.
• Cleaned all filters and checked for obstructions.
• Power-cycled the robot.
• Verified the dustbin cover is properly installed.
• Checked for blockages in the dock and suction path.
• Ensured the robot isn’t in Do Not Disturb (DND) mode, and verified every setting in the app.

• I can manually stop the emptying process via the app, but doing so resets the cleaning cycle, meaning it won’t resume where it left off.
• The dock’s status light doesn’t show any errors, and the vacuum seems to dock correctly.
• I suspect the issue might be with the signal or sensor that tells the robot the emptying process is complete. It seems like the robot never gets that confirmation.