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Repair and disassembly information for Google's Pixel 7 Pro smartphone, released in October 2022. Identified by model number GP4BC and GE2AE.

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fingerprint sensor not working after replacing screen

I have just followed the online instructions for replacing my Pixel 7 Pro Screen.

Everything went smoothly and the screen is functioning perfectly.

However, the fingerprint scanner is not. I get an error message saying "Cant use the fingerprint sensor. visit a repair provider or g.co/pixel/fingerprintunlock"

What else do I need to do to get this working?

Answered! View the answer I have this problem too

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2 Comments

Did you put the sensor from the old screen onto the new one?.

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The replacement screen has it included

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How to Calibrate the Fingerprint Sensor in your Google Pixel Phone - iFixit Repair Guide

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I had to try three times but it worked and now I have my Finger Print reader back online

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@davidrober54242 Awesome! Thanks for letting us know that it worked for you.

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David Robert Stockford will be eternally grateful.
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