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Repair guides and support for Gigabyte laptops produced since May 2003.

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Black screen with blue keyboard light, unable to boot

My laptop is a Gigabyte G5 GD, with i5-11400H and RTX3050.

I tried to change my thermal paste after 2-3 years of usage. And now my laptop unable to boot after I change the thermal paste and reassembled it. The laptop now whenever I tried to boot showed a black screen with a blue keyboard lights on.

What I had tried:

Connected to a external keyboard and click on caplock to see any changes but the caplock light ain’t turned on

I had no external monitor to check on the screen condition

What can I do next?

Answer this question I have this problem too

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1 Comment:

Hi @zhensheng

Can you get into BIOS with a display OK when first starting the laptop?

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Try re-seating the RAM by removing it and re-inserting. Also clean up any extra thermal paste that may have gotten on the board. Check for any shorts. Try the motherboard outside the computer on a piece of brown carboard (non-conductive).

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