A laptop series by HP. Identifiable by the model number G42-XXX-XX, endings vary depending on options and seller.
Moses Kamau @moseskamau
Rep: 13
1
Posted: Feb 23, 2025
my battery is not lasting long after charging?
Is this a good question?
Hi @moseskamau,
What is the full model number and product number of the laptop as shown on the product information label on the bottom of the laptop?
Seem as though the battery in the laptop is failing and needs to be replaced.
Knowing the full model and product number of the laptop will ensure that the correct replacement battery can be found for the model.
Feb 24, 2025 by jayeff
sonickrnd @sonickrnd
Rep: 263
7
Posted: Apr 30, 2025
You can't repair the battery, but you can replace it. Open your laptop and read the text written on the battery. Search this text on Amazon, order a battery and replace it.
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1 Comment
Hi @moseskamau,
What is the full model number and product number of the laptop as shown on the product information label on the bottom of the laptop?
Seem as though the battery in the laptop is failing and needs to be replaced.
Knowing the full model and product number of the laptop will ensure that the correct replacement battery can be found for the model.
by jayeff