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This HP model was released in 2012. Upgrades include a anti-glare 15.6" screen and a finger print reader.

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Battery in not charging

I used windows 10. Then it was showing plugged in (not charging) now i was installed windows 11. Now its not showing (not charging) but it was stucked at 1%. I was using my laptop with only ac adapter

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If a device is plugged in but not charging, there are several possible reasons, including:

  • Your charging cable could be loose, unplugged, or damaged.
  • Your charging cable could have a weak connection because it wasn't made by your laptop's manufacturer.
  • Your charging ports could be clogged with dirt or debris that is keeping it from powering up properly.

Here are some things to try:

  • Check the connection: Unplug the charger from the device and the wall outlet, inspect the connection points for damage or debris, and reconnect the charger.
  • Check the outlet: Plug another device into the outlet to confirm it's working.
  • Try a different cable or charger: If possible, try using a different USB cable or charger.

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