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Repair information for the SteelSeries Arctis Pro wireless headphones. Released in March of 2018. Model number: 61743.

How repairable is the hardware microphone mute button?

The mute button for the microphone seems to have a loose connection, as when I turn the mute on or off, it beeps and randomly activates/ deactivates the hardware mute until I tap the left earpiece. I'd rather avoid replacing the whole headset due to the price.

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1 Answer

Somone said they used wd-40 contact electric spray on it and that solved it, others say you keep pressing and unpressimg the mute button, if you still have warranty contact manufacturer.

If you're a tinkerer you can disassemble the headset and clean the mute button from the inside, if that doesn't solve it then I would put a small solder point on its tip from the inside and keep it unmuted all the time and not play with it, maybe use software matting instead after.

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