Fix Your Stuff Community Store

Repair guides and troubleshooting for e-readers manufactured by Rakuten Kobo.

99 Questions View all | 15 Parts Shop

Options

Message on screen when powering ereader

When trying to power my ereader on after selecting the wifi network this message appears

OneStore silver Rrelease 3996 3996 webteam rel_Y_240321

dd385f324e7972abdo454997eo221cda72523b3o1_HD-OneStore 2024-03-22 06:21:50 (manual Build) Placeholder 1.0.0.0

Answer this question I have this problem too

Is this a good question?

Yes No
Score 1
2 Comments

Hi @lisajanehill,

What model Kobo e-reader is it?

by

it is a kobo clara HD

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Hi @lisajanehill

See the last two answers in this link where they managed to get to e-reader working again after experiencing the same problem and see if either of the answers also work for you.

Here's the link to the latest firmware (scroll down to find your model in case you need it.

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Lisa Jane Hill will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 3

All Time: 152