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Repair guides and documentation for the Google Pixel 5a with 5G smartphone. Released in August 2021.

26 Questions View all

Did my phone short circuit?

I took care of the phone well. No cracks or drops. One day the screen froze on me and never turned on. I plugged it to my other phone and it detected the Pixel phone but not much else. I let the phone drain in power and charged it and nothing. I held the power and volume buttons, I spammed the power button while it was charging and not charging. Any tips?

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When you plug it in does it vibrate?

Was the phone charging overnight when it was charging?

Do you have it charging in a room that is very humid?

Did you recently download a new app?

Did you recently update the phone?

Have you realized it gets hot before it broke?


@hampter Does not vibrate

I have not tried charging it overnight, just a few hours. I'll try that today.

The room I have it in is not humid.

I did not actually, I don't download apps really. I was browsing amazon app when it happened lol.

I always kept the phone up to date, but I recall the last update was months before the crash.

Never really got hot on me.


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Another case that sounds like what happened to my niece's Pixel 4 XL. Rather than repeat myself yet again, I'll refer you to the answer itself.

Diagnose Pixel 4 XL not booting - Google Pixel 4 XL - iFixit

The upshot is I couldn't find anything wrong, but when I plugged the battery back in after poking around the insides, it booted back up like nothing was ever wrong with it. So in her case the fix was physically unplugging the battery.

Unfortunately, I haven't gotten any feedback on whether that fix worked for anyone else yet but given everything else you've tried, it couldn't hurt.

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Ralphy will be eternally grateful.
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