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Elelvation not recording on Fenix 5

The elevation on my Garmin Fenix 5 does not record during an activity. I have followed Garmin instruction re cleaning the port and calibrating and the watch seems to calibrate fine when not being used to record an activity. But during both run and cycling activities outdoors it records zero elevation variation throughout the activities. Any advice would be appreciated TIA

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Hi @peterevans31455,

Has GPS been enabled for both of these activities?

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Yes and recorded location throughout both activities. I calibrated the watxh and went for a run this morning it calibrated at 52m, which is correct for my home. I then on a run I have done previously and at the highest point the elevation was still 54m despite that point being 250m.

Every other metric on all three activities have been recorded as normal, it is just the elevation details missing.

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Yes the latest software is installed, it had an update yesterday.

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@peterevans31455

Don't know if you've tried this but the only thing left that I can think of is to reset it back to default settings and check.

Sometimes updates only add or change parts of the system oftware and may not correct any corrupted software if it wasn't part of the update

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No never solved it I’m afraid. Spoke to Garmin who said it was irreparable as the watch was no longer supported and they gave me a discount on a newer model.

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Peter Evans will be eternally grateful.
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