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The 5th generation 2011 Explorer bore similarity to the Explorer America concept's construction, and includes a unibody structure based on the D4 platform.

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Cold air coming from passenger side air vent when heater on

Cold air comes out of passenger side, dashboard, air vent

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@kay29521 that can be an issues with the blend door actuator. Basically it does not open the warm air passage. Check something like this video for the repair. The issues in this video are opposite then yours but same idea. It's not an easy job unless you are double jointed and acrobatically inclined.

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Kay will be eternally grateful.
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