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How come I can't get the connection to go in do I need a new connector

Do I need to buy a new connector for my smart TV

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Hi @paytonstinson,

What connector type are you trying to plug in, HDMI, RF (coax antenna plug) AV input (yellow/red/white RCA plug)?

Please confirm the model number of the TV if not as selected in this question?

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Tv is saying no connection to internet

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