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AmazonBasics Paper Shredder B005QAQFFS - Motor works but not rotating

I've got an AmazonBasics Paper Shredder Model No. B005QAQFFS. The motor turns on, but it is not rotating. I would love to fix it, since it has had very low usage. I don't see a repair guide for this model, and I'm wondering if I can use the guide for another AmazonBasics Paper Shredder to repair it? Or if anyone point me in the right direction to attempt to fix it?

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