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Released September 20, Apple's largest and most expensive 2019 smartphone features a 6.5" OLED display, a triple-lens camera system, and greatly improved battery life. Successor to the iPhone XS Max.

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Battery shows lightening icon, but it not charging

Hello,

my old iPhone 11 Pro Max, suddenly did not charge anymore....

I have purchased a new battery, bit still it does not charge... the battery came charged and I can see that when I plug the power cable, the lightning icon in the battery icon is visible, but the battery does not charge... it actually "decreases" the percentage...

it seems that the motherboard "sense" the power cable, but there is somethgin preventing the battery to re-charge...

having already replaced the battery, so I can exclude a battery issue... what next?

what would you try to change/try to assess?

Thank you

Answer this question I have this problem too

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Hi Ivan,

Next thing I'd try would be a wireless charger. You can pick up an inexpensive one just to test the charging. If it works, that would tend to eliminate the charging circuitry on the motherboard and the battery as sources of the problem and instead point to the charging port flex cable assembly as the likely culprit.

iPhone 11 Pro Max Lightning Connector Assembly Replacement - iFixit Repair Guide

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Ivan will be eternally grateful.
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