Skip to main content

Apple's top-of-the-line smartphone for 2021. Released September 24th, the iPhone 13 Pro Max sports a 6.7" ProMotion OLED display, a new triple rear camera system, and 5G connectivity. Successor to the iPhone 12 Pro Max.

73 Questions View all

Why wont my iPhone charge? is it the battery? or is it the port?

My Iphone 13 pro max does not want to charge. It will not charge when plugged in and does not give any notification of accessary not supported. I charge it on a brand new apple brand charger and will not work. I was able to plug it in and get it to 55% but then when I picked it up it stopped charging and I tried to plug it back in and it refused to charge. The phone works fine when its on and the battery health in settings is in the normal range. Is my lightning port shot or is my battery fried? The only physical damage is the back of the phone is cracked up but that happened months before the issue with charging so I don't think it is the problem. any ideas?

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

Hi Ryan,

The lightning port and the battery are both distinct possibilities, but there is a way to tell which it is. Try a wireless charger; if that works then you can eliminate the battery as the source of the problem, and if it does the same thing as the lightning port, then you can chalk the problem up to the battery.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Ryan m will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 9

All Time: 43