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Repair and information guide for the GE Refrigerator GSS20GEW, a side-by-side refrigerator model introduced in 2009, featuring an automatic defrost system and a door-based ice dispenser. This page covers information for model numbers matching the pattern GSS20GEW****.

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Crushed ice only dispensing even though cube is selected

I watched Nel utube video about the solenoid needing to move up and down freely. Mine was stuck and frozen in the down position. I used hair dryer the thaw out ..worked perfectly 1 time. I checked and it is stuck again so back to crushed only. We only use cubed almost exclusively.

How can we fix this

Update (11/08/23)

GE GSS20GEWP side by side

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Hi @diane96042,

What is the model number of the refrigerator?

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Hi @diane96042

You may have to replace the solenoid.

Search online for WR62X23154 to find suppliers that suit you best. Note: It comes as a kit as you can't get the individual parts that it is made up from.

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Diane will be eternally grateful.
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