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Repair and disassembly information for Google's Pixel 6 smartphone, released in October 2021. Identified by model number GB7N6 and G9S9B16.

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Display does not respond to touch

Phone was dropped, then the touchscreen became intermittently non-responsive. Applying pressure to the sides of the device or providing some flex would get touch functionality to restore for a while. Eventually even this stopped working and the touch functionality stopped working entirely although the display itself is still perfect.

I figured this must be a screen issue though I dont understand why only touch would fail and not display; so I ordered a replacement screen and hooked it up to test but again have the same issue, display works perfect with no touch input being accepted. I inspected the connector/board for the display and don't see anything wrong (although I dont have magnification). I cleaned the board side of the connector with 90% IPA though it made no difference.

Anyone have an idea of what to look for? I understand I will most likely need a new phone at this point but I'm still interested in what went wrong.

Answer this question I have this problem too

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1 Answer

Have you rebooted the phone with the new screen attached? I had one one that needed it to be done twice before the screen was accepted and the touch then worked. You may even have to reset it if just a reboot doesn't work.

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1 Comment:

Did old screen work? I have the same issue touch is not working even though there is no crack

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