Skip to main content

Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

375 Questions View all

I ripped my earpiece flex cable by accident

if i buy a genuine earpiece module from like ebay will Face id ever work again?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Hi Luca,

Short answer is no. The flood illuminator is keyed to the logic board using a proprietary encryption algorithm that only Apple has access to, so they are the only ones who can replace that part and have Face ID continue to work. If you find a sufficiently talented repair person, they can move the paired components to a new flex cable or sometimes even reconnect the existing cable itself, but it takes someone with very specialized skills and equipment; most of your average repair shops couldn't do it.

Outside of finding someone capable of doing that repair, the only other option you have is to pay Apple for a full screen replacement. Their replacement screens come with the earpiece speaker already attached and the last step in their repair process is to run the "calibration procedure" to pair the earpiece speaker assembly to the logic board, as well as setting the MtSN data so True Tone will still work.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Luca Bradley will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 4

All Time: 32