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Apple's top-of-the-line smartphone for 2021. Released September 24th, the iPhone 13 Pro Max sports a 6.7" ProMotion OLED display, a new triple rear camera system, and 5G connectivity. Successor to the iPhone 12 Pro Max.

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iPhone boot loops while charging and randomly start functioning

Phone had its cases of bumps and falls, Has damage to certain areas of the phone (primarily the back glass near the upper edge) recently feel into some water with internals been exposed. Narrowed it down to damage contact pads of a curtain sensor or a faulty battery I'm not is sensitive to being low on charger or sudden cold temperatures. Works fine when cancelling out the boot loop by letting it die and boot up on it's own . Help on dealing with this issue

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Most Helpful Answer

Let's start out by seeing if the phone will tell us what's wrong with it. Go to the Kernel Panics wiki page and follow the instructions to check for panic logs. If there are any, download the latest one and add the first page or so of it to your question.

iPhone Kernel Panics - iFixit

Adding images to an existing question - iFixit Repair Guide

Either a screenshot or copy n paste will work fine. If there are more than one panic logs check to see whether they're showing the same error or not; if they're the same ignore the older ones but if they're different we might want to see them as well.

Once we have the logs or have confirmation that there aren't any we can figure out what to do next.

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Solutions to Resolve the Issue iPhone 13 Pro Max Keeps Restarting:

  1. Inspect for Physical Damage:
    • Solution: Carefully examine the device for physical damage. If found, consider professional repair services.
  2. Address Water Damage:
    • Solution: If the phone was exposed to water, power it off, dry it thoroughly, and consider professional water damage repair.
  3. Battery Replacement:
    • Solution: If you suspect a faulty battery, consult a professional for inspection and potential battery replacement.
  4. Avoid Extreme Temperatures:
    • Solution: Keep your iPhone away from very hot or cold environments to prevent temperature-related issues.
  5. Restore Software:
    • Solution: Attempt to restore the iPhone's software using iTunes or Finder in recovery mode. Follow Apple's official guidelines for the process.


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