Skip to main content

Repair guides and troubleshooting for e-readers manufactured by Rakuten Kobo.

28 Questions View all

Why is my screen frozen?

I was charging my KOBO which now shows 100% charge but appears frozen in the sleeping screen and I cannot restart. How do I restart?

Answer this question I have this problem too

Is this a good question?

Score 0

1 Comment:

Hi @james46705,

What model Kobo is it?

Have you tried holding the Power button for 10 seconds, then release it, to check if it shuts down and then can be restarted?

by

Add a comment

1 Answer

Hold the power button for 10 seconds or take out the battery, or if that doesn't work, let the battery run out.

Was this answer helpful?

Score 0

2 Comments:

I have a KOBO Libra H2O . How do I access the battery?

by

@james46705 I don't think you can access the battery, so you need to let it run out of battery. If you dont want to do that you can contact one of those tech helpers near you. I'll leave it below for you if you need it

https://goodwill-electrical.co.uk/

by

Add a comment

Add your answer

James will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 5

Past 30 Days: 23

All Time: 141