Skip to main content

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2264 Questions View all

iPhone 7: Screen off, touch off, backlight on, Siri on

Hi,

my iPhone hit the floor and won’t show anything on the screen anymore. It doesn’t accept touch commands, but I can see that back light is still on and Siri is still answering (read new messages, activate Voice Over, etc).

I am looking to activate iCloud backup to recover data but no luck so far :

  • Can’t enter passcode cause no touch
  • Can’t have USB keyboard recognized cause no passcode to accept new USB hardware
  • Screen replacement don’t change anything : still no screen mor touch captivity, but phone still on (Siri, etc)

Any idea? Am I missing something? Are my data lost?

Thank you very much,

Sonyc91

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

You probably damaged knocked a connection loose on the board or knocked a filter or capacitor loose you could take it to a shop o would recommend ipad rehab ipadrehab.com they could fix the phone and/or recover data

Was this answer helpful?

Score 0
Add a comment

Add your answer

sonyc91 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 1

All Time: 12