Whenever my laptop gets a jerk, it shows a blue screen and then shuts down. Sometimes it gets freezes and then I have to long press the power button to shut it down. Also sometimes when I open my laptop, the display show nothing but the capslock button starts blinking, but I somehow manage it to start but the same thing happens again and again.
Is this a good question?
Rep: 13
1
Are you powering the laptop on while connected to the AC/wall adapter? If so, does the laptop seem to charge/eventually reach a charge while off, and can you boot without having a wall adapter plugged in? Sounds like the battery is either not connected properly, or faulty/not keeping a charge, or possibly the AC adapter is faulty. If it charges while powered down and will boot without having it plugged in, yet still will shut down after getting a small jerk, it sounds like the battery is the issue. If you can get it booted under any circumstance before it has the chance to shut down, take note of what battery percentage looks like/or windows is reporting in the taskbar.
Was this answer helpful?
It doesn’t matter whether the charger is plugged on or off, it always happens the same and shows blue screen showing “your pc ran into a problem”. It sometimes also get freezes and then I have to long press the power button to switch it off and then I turn it on again.
Rep: 53
3
1)Vérifier si votre batterie est bien branché
2) enlever la batterie et brancher directement observer si il va toujours s'éteindre après secousses
3) vérifier votre chargeur de votre bout de charge
Was this answer helpful?
Rep: 5.7k
4
5
Sounds like it might be you HDD. Do this to test/fix.
Start by making sure you have a backup of your files.
When booted open a command window - either powershell, command, or terminal by right clicking the start button. Right click whichever is there and run as admin or select the one open as admin.
This will scan the HDD (or SSD) for errors and fix them >> chkdsk c: /f You will have to reboot for it to run.
You can run it without the /f and it will let you know if it found errors but it won't fix them. with the /f it doesn't tell you about errors. I like to do that.
It could take a long time if there are serious errors or lots of them - do not interupt it. I have had it take hours.
After that runs - Open the cmd prompt again and enter >> sfc /scannow This will check the system files for corruption and replace them if necessary.
That will also take a while.
After that enter >> DISM.exe /Online /Cleanup-image /Restorehealth
If it still takes a long time to boot, your HDD is likely about to die.
Alternately:
Remove it and test it by plugging it in to another computer via USB with an adapter. -- You will need to change the drive designator from C to whatever and it will run without rebooting. Only chkdsk will work here.
Was this answer helpful?
Past 24 Hours: 0
Past 7 Days: 2
Past 30 Days: 10
All Time: 315
