The HP 255 G8 Notebook (Model: 7N4W2AA) is a 15.6-inch budget-friendly business laptop, typically powered by an AMD Ryzen 5 processor. Based on search results, this specific variant usually features 8 GB of RAM, a 256 GB SSD, and Windows 11 Home, targeting everyday personal or business use.
Hi @pani8609, would you be able to look through eventviewer for the reason potentially? You can search for the word "bugcheck" in there and it should give you a code you can google for more info!
Hi @pani8609,
Is there an error message on the blue screen?
If so what does it say?
by jayeff
Hi @pani8609, would you be able to look through eventviewer for the reason potentially? You can search for the word "bugcheck" in there and it should give you a code you can google for more info!
by woah its ezz