2.26 or 2.4 GHz / White plastic unibody enclosure

604 Questions View all

How do I fix my LCD screen?

Originally, just while using my MacBook as usual, the screen just all of a sudden went completely black (with a thin white line at the bottom). The Apple store said that we would have to replace the LCD/LED screen.

Thus, I had a family member replace the screen. So now, the screen lights up, but it is completely white and does not display the actual screen.

The computer itself still works completely fine and everything is visible and workable when plugged into another monitor.

Any idea on how to fix this?

Image of current screen situation:

The whole screen

It also has this odd little red arrow?

Thanks for any help!

Answered! View the answer I have this problem too

Is this a good question?

Score 1

Comments:

Please tell us more about the screen exchange. Did Apple actually run any test(s) on the laptop? Did you buy new or used? Just the LCD or whole upper clam shell? Same LVDS/video cable or different one? Do you still have the old screen and cable? Do you have the original install disk(s) that came with the machine and/or the original hard drive? What are the last 3 characters of your serial number?

by

Did Apple actually run any test(s) on the laptop? Probably yes; they told me the laptop needs a new LCD screen, otherwise it’s working fine.

Did you buy new or used? Brand new one.

Just the LCD or whole upper clam shell? Just the LED backlight LCD.

Same LVDS/video cable or different one? Looks identical to me.

Do you still have the old screen and cable? Yes, I save the old screen.

Do you have the original install disk(s) that came with the machine and/or the original hard drive? I didn't get any discs when I got my laptop.

What are the last 3 characters of your serial number? F5W

by

Add a comment

1 Answer

Chosen Solution

The odd little red arrow is most likely not a problem with the LCD or the laptop. The chances are that is a mark put on a protective layer of film, from the factory, to remind the installer that the film is there and needs removed. The factory puts the film on there to ensure that the polarized film on the LCD is not damaged prior to installation. It is easiest to catch the film at the corners. The bezel will have to be removed to remove it.

I wouldn't remove that film just yet. I would double check the LVDS/video cable connection on the motherboard/logic board to make sure it is seated properly - that may be the problem. If that doesn't solve the issue, I need the manufacturer's part number to both LCDs, including the revision number, to verify compatibility. Those numbers will be on a sticker on the back of the LCD. I would call the vendor where you purchased the new one to get that number or it might be on your receipt. Sometimes with revisions of a LCD model number compatibility changes. You have a new LCD and a new LVDS cable I question the compatibility of the LCDs. If they are compatible then I would say the LVDS cable or connector was damaged during installation. In which case you could replace the new cable with the old and inspect the connection on the logic board.

Was this answer helpful?

Score 3
Add a comment

Add your answer

Tiffany will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 4

All Time: 1,792