Skip to main content

Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

375 Questions View all

iPhone does not charge past a specific battery level

I use fast charging (of course genuine from Apple, 18W), but the strange thing I noticed is that it sometimes can't charge through a certain battery level (eg 10% after 30 minutes it's still 10%), it can also sometimes charge up to a certain battery level, but will be stopped at a different battery level, namely about 70% and 90%

The only fix is ​​that I have to restart the device for it to charge up

Also added that I replaced the battery for it, also genuine from Apple

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Most Helpful Answer

Hi, you need to change the charging system and retest again to see if the phone charges beyond the said percentages.

Was this answer helpful?

Score 1

1 Comment:

Thanks for the reply, I also changed to another fast charger and the result is still the same

About restart, or perhaps reset, I tried it too and it's still the same

I still don't understand what you mean by "change the charging system", it could be replacing lightning port or replacing charger

by

Add a comment

@kiyoshi1407 if the new battery is under Apple warranty, I'd recommend you take the phone back in for them to troubleshoot. It sounds like a bad battery they put in.

Was this answer helpful?

Score 1

2 Comments:

Maybe it is, the battery is still under warranty so I will take it to an Apple center to change to another battery. I hope the lightning port isn't broken because it is expensive and very difficult to repair

by

@kiyoshi1407 It's not too awful to do, the part itself is also only around $20, the whole charging assembly is replaced.

by

Add a comment

Add your answer

Kiyoshi will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 34