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Released 2010 RAM: 4 GB Hard Drive: 500 GB Processor: Intel Core 6th generation i7-6300 @ 2.80 GHz GPU: Intel Q43/Q45 Express Chipset Graphics

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not accepting new ram

it not accepting any ram but the ram is working others computers like it

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@tltq we need to know the exact model of your laptop as well as the exact type of your memory module. This sounds like an incompatibility issue

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It can just be that the RAM needs to be reseated. I had the same problem on my ThinkPad, but reseating the RAM fixed the issue.

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If it's the correct ram to start with.

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TL TQ will be eternally grateful.
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